Contact Us
Before contacting us, please read below:
- Orders take 8-14 business days to be delivered. Please refer to our shipping policy.
- If your order status is IN TRANSIT it means that your order is on its way, even if status keep the same for a couple of days, please be patient;
- Orders CANNOT be canceled while is on its way. If you changed your mind, please wait to receive your order and then return to us;
- If you're looking for an update on your order, you can enter your tracking ID or Order Number on the Order Tracking page;
- If you haven't received any confirmation or tracking number please check your email spam folder. These are automatically generated, everybody gets one.
- For cancellations or changes, you may contact us within 12 HOURS (only) after you place your order and rest assured that you will be accommodated.
- For damage and issues, please contact us on the form below with your order number.
We usually respond to your requests within 3 business days.